Tech Support
Solutions designed to keep your business running smoothly—whether it’s troubleshooting, software assistance, hardware support, or network management.
Solutions
Troubleshooting
Software Assistance
Technical Phone Support
Hardware Support
Get Started with Shared or Dedicated Support – Click for a Quote!
Features
📞 Technical Phone Support – Assisting customers with troubleshooting and resolving issues over the phone.
💬 Live Chat Support – Offering real-time assistance through live chat for quick issue resolution.
💻 Remote Troubleshooting – Diagnosing and fixing technical problems without the need for onsite visits.
⚡ Fast Response Times – Ensuring quick resolution for software, hardware, and network issues.
🛠️ Multi-Tier Tech Support – Offering Tier 1, Tier 2, and Tier 3 support to address varying complexity levels.
🎙️ Call Recording & Review – Logging all interactions for quality assurance and performance improvement.
🔄 Software & System Updates – Guiding users through updates, installations, and configuration
📚 Knowledge Base Management – Creating and maintaining FAQs and troubleshooting guides for efficiency.
👥 Flexible Support Models – Choose between shared and dedicated support teams based on your needs.
🤖 AI Call Center Option – “I-TAAG” AI customer service available at an additional cost.
” I-TAAG ” AI Virtual Call Center
Your customers need the best. I-TAAG stands out from the rest.
Dedicated Team
A dedicated customer support team for your business, managing all customer interactions. Let us be your customer service department.
Shared Team
Get a shared customer support team to manage your customer service needs—professional and responsive assistance at all times.
TAAG MEDIA 