Outsourced Receptionist Service
Handling Calls, Live Chat, Email, Social Media Replies and Scheduling Appointments to Managing Reservations and providing personalized customer interactions.
Solutions
Phone Support
k
Live Chat
Appointments / Managing Reservations
E- mail Answering
Get Started with Shared or Dedicated Support – Click for a Quote!
Features
📞 Professional Call Answering – Greeting callers with a warm, personalized script that reflects your brand’s identity.
📝 Custom Reception Scripts – Crafting and refining scripts to align with your business operations and customer expectations.
⚡ Fast & Efficient Call Handling – Ensuring prompt responses to minimize wait times and enhance caller experience.
📅 Appointment Scheduling & Reservations – Managing bookings, reservations, and calendar updates seamlessly.
🎙️ Call Recording & Review – Monitoring and recording calls for quality assurance and service improvements.
🔄 Call Forwarding & Message Relay – Accurately forwarding calls and relaying important messages to the right contacts.
📊 Customer Interaction Tracking – Logging and analyzing call data to improve service and streamline communication.
✅ 24/7 Availability – Offering round-the-clock receptionist services to ensure your business is always accessible.
👥 Flexible Support Models – Choose between shared and dedicated support teams based on your needs.
🤖 AI Call Center Option – “I-TAAG” AI customer service available at an additional cost.
” I-TAAG ” AI Virtual Call Center
Your customers need the best. I-TAAG stands out from the rest.
Dedicated Team
A dedicated customer support team for your business, managing all customer interactions. Let us be your customer service department.
Shared Team
Get a shared customer support team to manage your customer service needs—professional and responsive assistance at all times.
TAAG MEDIA 