General Support
Comprehensive customer support solutions tailored to your business—whether it’s live chat, email, phone, or social media, we ensure seamless and professional service for your customers.
Solutions
Phone Support
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Live Chat
Social Media Replies
E- mail Answering
Get Started with Shared or Dedicated Support – Click for a Quote!
Features
📞 Professional Call Handling – Greeting callers with a personalized script tailored to your brand.
📝 Custom Answering Scripts – Developing and refining responses to align with your business needs.
⚡ Fast Response Times – Ensuring the quickest possible pickup for calls, emails, and chats.
🎙️ Call Recording & Review – Recording all calls for quality assurance and easy review.
🔧 Multi-Tier Support – Providing Tier 1, Tier 2, and Tier 3 support depending on complexity.
📚 FAQ & Knowledge Base Management – Creating and updating a robust knowledge base for efficient responses.
📊 Customer Satisfaction Tracking – Conducting surveys to measure and improve service quality.
✅ Detailed Quality Assurance Reports – Regularly analyzing performance and sharing insights.
👥 Flexible Support Models – Choose between shared and dedicated support teams based on your needs.
🤖 AI Call Center Option – “I-TAAG” AI customer service available at an additional cost.
” I-TAAG ” AI Virtual Call Center
Your customers need the best. I-TAAG stands out from the rest.
Dedicated Team
A dedicated customer support team for your business, managing all customer interactions. Let us be your customer service department.
Shared Team
Get a shared customer support team to manage your customer service needs—professional and responsive assistance at all times.
TAAG MEDIA 